60-Day Fit Guarantee
If the size you ordered doesn't fit, tell us within 60 days of delivery and we'll send you one replacement pair in a different size, free of charge — no need to return the original pair. One replacement per order. To claim, email info@leafsock.com with your order number, the style you ordered, and your calf measurement (widest point, larger leg). Replacements are sent in the same style and color where available. This guarantee covers fit only; for damaged or incorrect items see the sections below.
Returns & Refund Policy
This Return and Refund Policy applies to purchases made through the LeafSock website.
Return Eligibility
We do not accept returns for change-of-mind purchases. A return, replacement, or refund may be available where the product is defective, damaged during transit, or incorrect, provided the request is initiated within 14 days of delivery.
For hygiene reasons, socks must be unworn, unwashed, unopened, and in their original packaging unless the item is defective, damaged, or incorrect.
How to Request a Return
Before returning an item, email info@leafsock.com with your order number, a description of the issue, and photographs of any damaged or incorrect item. We will review the request and provide return instructions. Please do not send items back without prior authorization.
Return Shipping Costs
For a defective, damaged, or incorrect item, we will provide a refund or replacement and cover applicable return shipping costs. For other approved returns, the customer is responsible for return shipping.
Refunds and Exchanges
Approved refunds are issued to the original payment method. Once an approved return has been received and inspected where required, we process the refund within 7 business days and notify the customer by email. Exchanges are subject to product availability.
Cancellations and Non-Delivery
Orders may be cancelled before dispatch. Once dispatched, cancellation is no longer possible, but an eligible return request may be submitted after delivery. If an order has not arrived within the expected delivery timeframe, contact us with the order number so we can investigate with the carrier. Where a parcel is confirmed lost, a refund or replacement may be offered.
Return Address
The correct return address is provided after a return request is authorized. Do not return an item to the sender address on the parcel.